Shipping policy
Order Processing Time
Most orders are processed within 2-3 buisness days (excluding weekends and holidays) after recieving payment.
Shipping Timeframes
Delivery times may vary based on your location and unforeseen circumstances such as weather conditions or customs delays. Once we post your items it is all up to the courier.
Shipping Rates
The total shipping cost will be displated during the checkout process before you submit your order.
Shipping rates are calculated based on the weight of your order and the destination.
We offer Free Shipping Australia Wide for orders over $250
International Shipping
We offer international shipping to select countries. Additional customs duties and taxes may apply and are the responsibility of the recipient.
International shipping times may vary, and customs processing may cause additional delays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order by entering the provided tracking number on our website or the carrier's website.
Shipping Delays
We strive to meet all delivery times, but occasionally, there may be delays due to unforeseen circumstances. We appreciate your understanding in such cases.
Incorrect Shipping Information
It is the customer's responsibility to provide accurate shipping information. We are not responsible for items delivered to incorrect addresses provided by the customer.
Contact Information
If you have any questions or concerns regarding our shipping policy, please contact us at:
Supersonic Collectibles PTY LTD
info@supersoniccollectibles.com.au
0490 765 391
25 Gassman Drive, Yatala, QLD. 4207